The dashboard uses real time data to tell you if
ABRS online is functioning
normally or experiencing issues. If there has been an
outage or a change in the operational status and if
after fifteen minutes your experience is not reflected
contact on:
- 13 62 50 if calling from within Australia, or
- +61 2 62163440 if calling from overseas.
For details of upcoming maintenance events, visit
the systems
maintenance page.
Current system status
Get email notifications whenever ABRS online creates, updates or resolves an incident.
Get text message notifications whenever ABRS online creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Empathize with those affected and let them know everything is operating as normal.
Posted Nov 30, 2021 - 11:51 AEDT
Monitoring
Let your users know once a fix is in place, and keep communication clear and precise.
Posted Nov 30, 2021 - 11:41 AEDT
Identified
As you continue to work through the incident, update your customers frequently.
Posted Nov 30, 2021 - 11:47 AEDT
Investigating
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
